More Case Studies


American Crew Sales Incentive Program Case Study (More)
American Crew Sales Incentive Program Case Study..Complete Article

Posted On: 2/2/2010 4:44:32 PM


B2B Wholesale Retail (More)
GM Graphics wants to grow email lists..Complete Article

Posted On: 4/22/2008 12:58:46 PM


Continental Airlines Customer Care System (More)
For this major airline, we manage their process for responding to customers that had a recent travel problem (i.e. lost luggage, travel delays, etc.). ..Complete Article

Posted On: 12/16/2007 5:17:33 PM


Hospitality Customer Satisfaction Reporting (More)
A market research company that specializes in customer satisfaction needed a practical method for generating monthly reports, enabling them to offer more and better services to their customers in the..Complete Article

Posted On: 12/16/2007 1:53:47 PM


Johnson & Johnson Serenity Products fulfillment (More)
The Johnson & Johnson Serenity® data file consisted of 5.7 million records...Complete Article

Posted On: 12/16/2007 2:41:12 PM


Kelly Services Campaign Management system (More)
ICS has a number of active campaign management portals supporting Kelly Services. Branch Managers from around the US access this secure Web portal to drive their prospecting efforts each month...Complete Article

Posted On: 12/16/2007 9:35:55 PM


La-Z-Boy Marketing Data Warehouse (More)
La-Z-Boy needed help in managing lead and customer data for their 100+ stores. ICS centralized all lead and customer data for greater customer insight and more impactful marketing...Complete Article

Posted On: 3/27/2012 10:33:26 AM


Michigan Restaurant Association ICS Case Study (More)
ICS employed its MarketSmart enrollment tool and digital services to provide the Michigan Restaurant Association with a customized, flexible solution at significant savings...Complete Article

Posted On: 10/21/2008 11:10:27 PM


Michigan/ Texas Town Safety Dynamic Portal (More)
The states of Michigan and Texas were looking to find a way to leverage the traffic violation data state wide to help local communities better understand their local safety issues...Complete Article

Posted On: 11/26/2007 11:50:44 AM


Military Chaplain Recruitment (More)
A division of the military has a lot of need to track qualified Chaplains. They need Chaplains of certain age criteria and of certain denominations...Complete Article

Posted On: 12/16/2007 1:50:52 PM


Real Estate Prospecting System (More)
Tracking real estate leads and coordinating information for people relocating across the country can be an enormous task for any company...Complete Article

Posted On: 12/16/2007 2:44:36 PM


TechSmith Software Web-based Fulfillment (More)
TechSmith is the world’s leading provider of screen capture and recording software for individual and professional use...Complete Article

Posted On: 12/16/2007 3:39:57 PM


Two Men And A Truck – Customer Satisfaction Survey Process and TruckStop Portal (More)
As Two Men And A Truck expanded, they outgrew some of their processes. Maintaining their customer satisfaction ranking was critical. Processing of customer surveys was one of the key services.....Complete Article

Posted On: 6/3/2009 1:33:53 PM


Two Men and a Truck Customer Satisfaction System (More)
Two Men and a Truck was looking for a customer satisfaction process to help guide its 195 moving franchises worldwide...Complete Article

Posted On: 12/16/2007 2:31:20 PM


Two Men and a Truck Utilize Triggered Email for Lead Management and Conversion (More)
Two Men and a Truck Utilize Triggered Email for Lead Management and Conversion..Complete Article

Posted On: 9/8/2010 8:28:39 AM


Wharton Center for Performing Arts Utilizes Digital Marketing to Increase Attendance (More)
ICS and Netvantage Marketing engaged with Wharton Center for Performing Arts to utilze digital marketing to meet and create demand for attendance at performances...Complete Article

Posted On: 8/3/2010 11:20:20 AM